Shipping Policy

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Shipping Policy

  • Product is shipped using the United States Postal Service (USPS) and DHL Express

    • Tracking information will be provided.

    •  First Class Mail , Ground, Priority Mail and Priority Mail International

    • International Mail please allow 6-41 business days

  • Damaged Products
    • Making sure your order is packaged with care and shipped quickly is our priority. Additionally, all packages are standard insured via USPS Priority Mail or DHL Express. While we are not responsible for the handling of your packages by USPS and DHL Express during shipping. If the package is damaged and your postage is insured, we first recommend contacting USPS to start the claim process.  If the product is due to error on our part, we will try our very best to work with you to remedy the situation should the products therein arrive damaged. We request that you provide a photo (s) of the damage items immediately of receipt and email them to info.yellowbagdesigns@gmail.com. We will review and determine the next course of action needed if applicable.  
  • Delays
    • We are not responsible for shipping delays due to holidays, inclement weather, damage or loss. To ensure that orders arrive without any delays or mistakes, we are not able to combine orders once they are submitted. 
  • Lost or Stolen Packages
    • We are not responsible for packages marked as delivered but not in your possession.  If after having checked your local USPS office and the package is still not received, you will need to file a mail theft complaint or claim with the US Postal Inspector and file a police report with your local police department to notify them of the theft. 
    • Unfortunately, USPS will not allow you to file a claim as they have fulfilled their duty to deliver the package.
    • If YellowBagDesigns decides to resend your lost or stolen package,if the item was not a one off (one of a kind) you are required to cover the shipping costs associated with resending the package. 

*Please make sure your address is correct before submitting your order.

****Orders are shipped Monday - Friday. If an item is purchased on Friday or Saturday after 5pm, items will be shipped on Monday unless it is a holiday. *****

                   *****Please Review the FAQs for further information*****