Please submit pictures of damage items to info.yellowbagdesigns@gmail.com. If a product (s) is/are deemed unfit for return, YellowBagDesigns will notify the customer that the return has been rejected and no refund will be issued to the customer. YellowBagDesigns' offers full refund or exchange for any order received in defective or damaged condition, or missing items, within 15 days from date of purchase with the exception of jewelry or body fragrance. Due to hygiene purposes and natural body oils, jewelry, body fragrances and pillows cannot be returned. All sales are final on clearance items. Please make sure to read the product description before purchasing. Many products are made with semi-precious stones which in nature is one of kind. Each stone is different in shape, size and color.
If an item is approved for return/refund, customer will pay for shipping and all items must be returned in all of their original packaging, and in like-new condition. YellowBagDesigns may reject the returned product if there is damage to the product and/or product packaging.
YellowBagDesigns has to the right to make edits to the Return/Refund policy.